We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
Safeguarding Your Information
We take precautions to ensure the information we collect about you is protected and is accessed only by authorized individuals or organizations.
Companies we use to provide support services are not allowed to use information about our clients for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of information to the performance of the specific services we have requested.
We restrict access to personal information by our employees and agents. Our employees are trained about privacy and are required to safeguard personal information.
We maintain physical, electronic and procedural safeguards to protect personal information.
Authentication is the process that our clients go through to access secure areas of our Website. This process takes place when you log into your account. The two key components of login are your Login ID and Password.
We urge you to create your own unique Login ID and recommend that it be a Login ID that you don’t commonly use for other purposes. We particularly urge you not to use your Social Security number or date of birth as a Login ID.
We maintain strict rules to help prevent others from guessing your password, and recommend that you change your password periodically. Your password must meet the following criteria:
- Must be 6 – 34 characters long
- Include both letters and numbers
- Include at least one of the following special characters @ # & – : . , ‘ ( ) ? /
In addition, for your protection, repeated unsuccessful attempts to log in will cause your online access to be disabled. Once this happens your password must be reset. If this happens to you inadvertently, please follow the instructions under “Forgot your password” on the Login page.